Large Business Case Study

Situation
One of South Dakota’s longest-standing banks has continued to enjoy tremendous growth in the Rushmore State. As they grew to 250 employees, they also wanted to control health care costs. They opted to look for a third party administrator that would “work to our advantage regarding cost savings, deductible choices and also a way to tailor our benefits to meet our specific health and financial needs.”

The senior vice president of human resources at the bank had the privilege of working with DAKOTACARE at a previous employer and wanted their bid for the bank’s health care solutions.

Through DAKOTACARE’s professionalism, responsiveness and courtesy of time, the bank named DAKOTACARE as their third party administrator. After one year, the results have been very evident.

“We can definitely identify the savings and where our costs are being funneled,” said the senior vice president of human resources. “Our account manager is wonderful and, if I have any questions, she makes me feel like the only person she has to attend to for that moment.”

In addition, the bank has the ability to proactively monitor activity because DAKOTACARE provides a quarterly report to identify any problem areas and signify the savings the bank has incurred

The employees have also said they appreciate the no-paper claims processing and use the DAKOTACARE website to search health care tips and obtain their flex balances, among many of the interactive features